Frequently asked questions

Is there a minimum withdrawal from my e-wallet?

Yes the minimum is currently 10 units

What is an NFPO?

An NFPO is simply a registered Not For Profit Organisation.

Facebook login does not work for me.

The Facebook login uses your email address. Therefore it needs to match with the account you registered at

I hear that Paypal has lower rates for NFPOs?

That is correct. You can read more about it here

Will you support other payment options?

Yes, we intend to include others and we think it is best to be flexible with payment options and this is why we use an e-Wallet.

What is GDPR and how does it affect me?

The General Data Protection Regulation or GDPR is about the security of data and protecting your privacy from misuse or uses that you did not intend. You can change settings or opt-out at any time.

We appreciate your feedback!